Our Support Team
Customer service. Hotel and apartment contracts. Project and event management. With over 100 years of combined experience, our Support Team is dedicated to ensuring each of our properties meets the highest possible standards of hospitality.
The Support Team oversees and supports Hillcrest’s growing, vibrant portfolio of hotels and apartments across the Cheshire and Merseyside regions.
Contact the Team
Introducing the Support Team

Mark McMenamy
Operational Director

Matthew Gardner
Regional Area Manager
Area: Widnes / Liverpool / Southport

Louise Thatcher
Contracts Manager

Collette Hayes
Accounts Manager

Elisa Berry
Sales Manager

Sam Hutchinson
Property Manager