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Our Support Team

Customer service. Hotel and apartment contracts. Project and event management. With over 100 years of combined experience, our Support Team is dedicated to ensuring each of our properties meets the highest possible standards of hospitality.

The Support Team oversees and supports Hillcrest’s growing, vibrant portfolio of hotels and apartments across the Cheshire and Merseyside regions.

Contact the Team
Team mates in true team spirit.

Introducing the Support Team

Hillcrest Hotels Operational Director Mark McMenamy.

Mark McMenamy

Operational Director

Hillcrest Hotels Regional Area Manager Matthew Gardner.

Matthew Gardner

Regional Area Manager

Area: Widnes / Liverpool / Southport

Hillcrest Hotels Contracts Manager Louise Thatcher.

Louise Thatcher

Contracts Manager

Hillcrest Hotels Accounts Manager Collette Hayes.

Collette Hayes

Accounts Manager

Hillcrest Hotels Sales Manager Elisa Berry.

Elisa Berry

Sales Manager

Hillcrest Hotels Property Manager Sam Hutchinson.

Sam Hutchinson

Property Manager